In these Terms and Conditions “we”, “our” and “us” refer to HolidayRoot.com
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses or costs, including legal fees, incurred by us arising from any infringement of the terms and conditions set out in this agreement.
As a condition of your use of this site you will not:
1) Post any unlawful, abusive, defamatory, obscene or indecent information or images.
2) Post or transmit any material or images of any kind that violates or infringes upon the rights of any other persons or any material that is protected via trademarks or any proprietary right, without receiving permission from the owner or relevant owner.
Advertising prices are guaranteed for the duration of the subscription period. We reserve the right to change our prices & policies anytime by publishing them on the website and revised prices & policies will come into effect for all renewals and new subscriptions contracted after the published date.
Periods of advertising are sold for calendar months starting from the date of initial activation of each property. You are able to temporarily or permanently deactivate your adverts but there is no discount or refund available for periods of time where you have chosen to deactivate your advert from our site.
If we receive a complaint about a listing misrepresenting the property, or its surroundings, or is any other way misleading or inappropriate then we reserve the right to remove the advertisement without notice, and retain payment;
We reserve the right to refuse or remove any advertisement from our site that we consider unsuitable, incomplete or misleading, or which we consider to contain Inappropriate Content, and will not be liable for any expense in so doing;
If an Advertiser wishes to have their advertisement removed from our site before the end of their subscription, this will be done as soon as we receive a formal notice from the Advertiser by email from the email address registered on the Advertiser's Account, quoting their Property ID. No refunds will be given.
If an Advertiser is in breach of these terms we may remove the advertisement from our site without notice and without refund.
HolidayRoot.com offers a seven day cooling-off period, during which you may cancel your subscription and receive a full refund. To apply for a refund of your subscription fees during the cooling-off period, we must receive your refund request by email from the email address registered on your Advertiser Account to [email protected] stating your Advert ID no later then seven weekdays after your initial subscription payment, and you must not have published any Advert during this period. Once your Advert has been published on our website, the cooling-off period is automatically terminated. The 'cooling off period' applies to the initial advertising period only; it cannot be applied beyond the first Subscription period. After seven days you shall not receive a refund as the payment received includes the costs of setting up the advert and S.E.O done for your property on the major search engines.
NOTE: The minimum stay gaurantee offered is applicable for the subscribers only in the case of less than 350 views on a listing and not under corporate deals.
You may cancel your advertising subscription at any time. All payments made prior to the cancellation are non-refundable and there will be no refunds made for such payments, even on a pro rata basis. Instead, your right to use the services for which you have already paid will continue until the subscription period expires.
Holidayroot.com reserves the right to terminate your advertising subscription at any time for any reason.
No Worries!! We never renew your subscription automatically. You only renew with us when you are satisfied with our services.
HolidayRoot.com does not store payment card information and are fully compliant with PCI-DSS.
RESPONSIBILITY FOR ACCURACY AND CURRENCY OF PROPERTY INFORMATION:
The advertiser agrees to indemnify Holiday Root claims or costs arising out of any misleading information in the advertisement.
HolidayRoot.com will take every care to reproduce faithfully all details text and photographs provided to us by advertisers. We will not, however, be held liable for any loss arising out of any error or omission on our part. HolidayRoot.com reserves the right to determine the design and layout of advertisements, and (at our discretion) make alterations to submitted text or photographs, should we consider any to be necessary. HolidayRoot.com will not be held liable for any loss arising out of such alterations.
HolidayRoot.com reserve the right to change any part of this agreement without notice. If you do not agree with the revised Terms and Conditions you have the right to be governed by the set of Terms and Conditions in force at the time of the commencement of your advert until such time as that advertising period expires. Any renewals of existing adverts or new adverts will be subject to the Terms and Conditions in force at the time of renewal
LIMITATION OF LIABILITY:
HolidayRoot.com will under no circumstance be liable for indirect, special or consequential damages, including any loss of business, revenue, profits or data in relation to your use of the Website.
All intellectual property of HolidayRoot.com such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Holiday Root.
By using the Website you agree to respect the intellectual property rights of HolidayRoot.com and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. HolidayRoot.com is designed for private use by persons searching for holiday or vacation homes.
The advertiser represents and warrants that he:
(1) Owns the copyright in the photographic and textual material supplied by him to HolidayRoot.com (the Material and Text) or
(2) Has been authorized by the owner of the copyright in the Material to grant HolidayRoot.com permission to use the Material as contemplated below.
The advertiser grants HolidayRoot.com a perpetual, royalty-free licence to use the Material for promotional purposes (including public relations material and marketing). The advertiser irrevocably and unconditionally indemnifies HolidayRoot.com immediately on demand against any cost, loss or liability (including legal costs), which HolidayRoot.com may incur by reason of any breach of copyright arising from its use of the Material. The advertiser understands that it may not reproduce photographic or textual material from any part of the HolidayRoot website without permission from the relevant copyright owner.
PROVISION OF SERVICES
We endeavour to ensure that the Website will be available 24 hours a day, every day of the year but can not guarantee uninterrupted availability of the www.holidayroot.com website and cannot provide any representation that using the website will be error free. HolidayRoot.com have complete discretion to add, modify, update or remove any part of this site without warning or liability arising from such action.
HolidayRoot.com use various external marketing and advertising sources to generate traffic and to drive traffic towards our site and your property listing. You agree to allow your property details in whole or in part to be individually featured, or featured as part of a group. All marketing and advertising is aimed towards generating enquiries through our website.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
By creating an account on the Website, you agree to provide a valid email address to be used as primary form of contact and to inform and update HolidayRoot.com if this address changes. You also agree that HolidayRoot.com may contact you by email with a monthly newsletter, with information regarding new services, offers and updates related to the Website and for matters related to the administration of your properties.
The information we gather:-
At various times you may give your personal data to us. For example, in order to process a request or inquiry from you, we may need to know all or some of the following: your full name, address, telephone number, e-mail address, your current location, and, in the case of a member's listing, a method of payment. You may also give personal data to us at other times, such as when registering on the Site or when submitting an advert for a property. We may also gather information from cookies or web beacons. You can find out more about they operate in the relevant section of this policy below. We also collect IP addresses, mobile device identifier details, your location, navigation and click-stream data, the time of accessing the website, homes you viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account) we may get information that way too. For further details on how we collect personal data, see Surveys and Newsletters below. We obtain data from you either by you inputting your personal details, by the automatic collection of information about you as you use the Site when we speak to you, or from third parties. Third party information may include credit information which we use to prevent and detect fraud, information from your mobile provider if you are accessing the Site from a mobile device or information from a third party such as a social media or travel opinions site where you have asked us to share your data with them.
How we use your personal data
Our primary purpose in collecting your personal data is to provide you with the services you request and those which we believe will optimize your use of the Site. You agree that we may use your personal data for the following purposes:
• For the services or to support your request;
• To contact you from time to time with user or service updates;
• To send other messages that help us provide our services on the Site;
• To assist people you have done business with. For example, if you are an owner and a traveler who has booked or inquired with you needs your details we may pass them on; if you are a traveler and an owner you have booked with needs to contact you we may give them your details;
• To customize, measure, report on and improve our services, content and advertising;
• To promote services related to the Site;
• To compare information for accuracy, and verify it with third parties;
• To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful and
We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us in improving the services we provide to you. We also use demographic information to tailor the Site and we share that information with third parties so that they can build up a better picture of our customer base and general consumer trends.
If you are a member, we will also be able to contact you about your account and your use of our services.
How We May Disclose Your Personal Data?
We may disclose your personal data to enforce our policies, or where we are permitted to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, or in connection with actual or proposed litigation, or to protect our property, people, and other rights or interests.
We may also share your personal data with:
• One of our partners if you've requested their services or if you’ve requested to be provided with information by them;
• Another member if you have done business with them;
• A third party performing services on our behalf;
• Other companies or business entities, for example, if we are thinking of a merger with or sale to that company or business entity; or
• Other companies we work with to feature all or part of our member's property listings; or
• Any third party you have asked us to share your personal data with – such as Facebook if you have asked us to connect with your Facebook account.
You may have accessed our website through a hyperlink from the website of one of our trading partners. If so, you consent to your personal details and purchase information, including behavioral patterns, being shared with that trading partner in accordance with our contractual relationship with them.
If you sign up as a member on the Site, you will receive our Owner newsletter, which is an integral part of the services we provide. Traveler users of the Site will be given the option to receive our Traveler newsletter when they register with us. We may offer different newsletters from time to time intended to enhance the services we or they offer. Users may cancel their subscription to these newsletters at any time, although it may take a short while for the changes in your preferences to become effective.
We also use surveys to collect information about our users. From time to time, we request users' input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our services.
From time to time, we may run games on the Site. These games may allow for connectivity with other users or third parties. If that is the case you consent to your personal data being transferred accordingly.
Travelers may send inquiries to members via clickable links on the listings on the Site. If you choose to send an inquiry through these links, your personal information, including your email address and any other information you supply, will be visible to the member in question so that they might reply directly to you. Your details may also be sent to us and we may have access to those communications even if you contact the member directly. Additionally, those messages may be hosted on, be processed by or transmit through our servers. If you call the member, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow them and HolidayRoot.com to have, including, but not limited to, credit card and bank account information. Inquiries can be sent to the individual member you selected and to our system. The resulting inquiry is available for review by the member to whom it was initially addressed and to our customer service people, who may share past inquiry information or information related to past stays including your contact details with members. We may also from time to time, use third party e-mail servers to send and track receipt of inquiry emails, and analyze the pattern of inquiry usage reported by this third party tracking systems.
How Do We Protect Your Personal Information Once We Have It?
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:
• To protect against unauthorized access to your use of the Site;
• To ensure no-one else uses the Site while your machine is logged on to the Site (including by logging on to your machine through a mobile, Wi-Fi or shared access connection you are using);
• To log off or exit from the Site when not using it;
• Where relevant, to keep your password or other access information secret. Your password and log in details are personal to you and should not be given to anyone else or used to provide shared access for example over a network; and
• To maintain good internet security. For example, if your email account or Facebook account is compromised this could allow access to your account with us if you have given us those details and/or permitted access to those accounts. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us. You should keep all of your account details secure. If you think that any of your accounts has been compromised you should change your account credentials with us, and in particular make sure any compromised account does not allow access to your account with us. You should also tell us as soon as you can so that we can try to help you keep your account secure and if necessary warn anyone else who could be affected.
If you have asked us to share data with third party sites, however (such as Facebook) their servers may not be secure. Credit card information is generally stored by our credit card processing partners and we ask them to keep that data secure. We also use third parties to help us optimize our website flow, content and advertising (see below).
Note that, despite the measures taken by us and the third parties we engage, the internet is not secure. As a result, others may nevertheless unlawfully intercept or access private transmissions or data.
What are Cookies, Web Beacons, and Clear GIFs and Why Do We Use Them?
You may delete and block all cookies from this site, but parts of the site will not work. We want to be open about our cookie use.
Phishing or False emails
If you receive an unsolicited email that appears to be from us or one of our members that request personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a "phisher" or "spoofer." We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at Customer Support if you get an email like this.
How do I correct or update my information?
You can see any personal information processed by us. The best way of seeing this if you are an Owner is to log on to your account by using the ‘Owner Login’ tab at the top of the screen. You can see your basic details and correct or update them there at any time to suit you. We also want to give you the opportunity to identify any inaccuracies in any other information we hold about you. Where possible, if we're told about the inaccuracy of any personal information, we will make appropriate corrections. You can ask to see, update or amend any information we hold about you by contacting us.
How do I opt-out of receiving marketing communications from you?
We will contact you from time to time for marketing purposes. Unless you have opted out, this could include contacting you by phone or email.
You may opt-out of receiving marketing communications from us by the following means:
1. Contact us at Customer Support; or
2. Follow the instructions included in each communication or newsletter;
Please remember that if you change your preferences it may take a short time for those preferences to become effective.
How long will we keep your personal data?
How do I contact you?
This is one of the smartest ways to take your renting business to another level! No Matter if it is a B&B, a Condo, an Apartment or a Luxury Villa. You can get the best of your business right now with us. We are not one of the companies which say that we will make sure that you stay with us until you are in this business, but we make sure that you make enough money from this business that you will stay with us and in this business forever.
- # NO SERVICE FEE FOR TRAVELERS.
- # NO RESTRICTIONS IN COMMUNICATION.
- # NO BOOKING FEE FOR HOME OWNERS.
- # WORK AS PER YOUR CONVENIENCE.
- # TAKE CONTROL OVER YOUR BUSINESS.
- # YOUR TIME, YOUR MONEY, YOUR WAY.
****CHOOSE FROM A VAST VARIETY OF HOLIDAY HOMES:
We have a huge variety of holiday homes all across the world that will surely suit your needs and preferences to make sure that we give you a memorable stay. Choose a Villa or a Condo, we have different prices and different amenities to make your stay homely.
****ROUND THE CLOCK CUSTOMER SUPPORT:
We are always here to guide you through all of our services. You reach us with your convenience and we will be ready to serve you with the best we have. You can reach us through email, live chat or phone support. You can also fill the callback form and we will call you at the decided time.
****STAY IN A LOCAL HOME INSTEAD OF AN EXPENSIVE HOTEL:
You can choose your favorite home in no time. We have different types of homes in different prices. Give us your price and we can find a perfect home for you. No point spending thousand's of dollars in an expensive hotel, instead choose a home and save good money for your next holiday.
****HASSLE FREE AND EASY BOOKING OF YOUR PROPERTY:
After checking the available dates, you can contact the home owners and book with them directly. For everything else you have us. Give us a call to assist you getting a holiday home of your desire.
Information for Holiday Rental Owners and Renters
This disclaimer is important as it explains in writing about HolidayRoot.com liabilities and user responsibilities by receiving benefits of service through the website. By using HolidayRoot.com services, you agree to the terms and conditions of this disclaimer.
HolidayRoot.com is a listing service and the main reason of the business is to advertise rental properties online. The website is not responsible for any of the information listed on this site. Owners should do their research about renters before qualifying them. Renters are also responsible to confirm complete information about the property before getting into a contract. HolidayRoot.com and its owners, employees or workers are not responsible for the accuracy or content of the information provided through this website.
This website acts as an advertising company with main motive being promotion of holiday rental properties. Owners can list their properties and renters can search for a suitable rental for their stay. Renters can directly contact the owners as we may not be involved in every transaction. As a result, we may not have a complete control over the quality, safety or legality of the items advertised. We advice owners and renters to get complete information before getting into any agreement or payments.
Owners add information on our site about the property and they are responsible for making necessary changes and updates, we expect our owners to provide truthful and correct information, but cannot ensure this or control the behavior of owners/managers/agents listing on our site. By use of this site, you agree to accept these risks.
The information provided on the site belongs to property owners or managers, they provide information about property details, rates, photos. Trusting that they own or have been granted a license to use the text and photos on the site, HolidayRoot.com is not responsible for any action, or omission of action, by any renter obtained by the use of this site.
Confirmation of the information displayed on the site is the sole responsibility of the renting party. HolidayRoot.com should not be held responsible in case of any wrong information being displayed on the site.
HolidayRoot.com is not a licensed real estate broker in any state and is not acting as a property management agent. The sole purpose of this website is advertising.
Renting party should confirm about refund and cancellation policies with the owners. Each property sets its own policies and HolidayRoot.com advice both parties to confirm about these before getting into an agreement.
HolidayRoot.com will always welcome your feedback about any wrong information you found on the website and will work with you on either correcting the information or removing the wrongly displayed information once we do a research and find out what's right.
Transfer of Holiday Rental
HolidayRoot.com memberships are easily transferable upon the date of transfer of holiday rental in case of property sold or transferred to new owner. Just provide us with the new owner's name, address and billing address and we will contact the new owner and do the needful upon their approval. If you wish to cancel your service due to sale or transfer, Cancellation policy will apply.
HolidayRoot.com account or listing can be canceled anytime. Just notify us and we will cancel the account and remove the Ad from our site in not more than 72 hours. No refund or Pro-Rated credit will be issued for cancellation by owner.
Listing and Content policies
HolidayRoot.com reserves the right to cancel or remove a listing which is not passed our audit procedure. We do periodic reviews on listings and any listing that does not qualify for our standards and terms, HolidayRoot.com reserves full right to delete or remove the listing. We want to create a family safe environment and want thousands of people to plan their holiday through our website so under any circumstances, HolidayRoot.com will not allow any vulgarity, comments related to violence, sexual nature or color discrimination. After submitting the property information on our site, it becomes copyrighted property on HolidayRoot.com and we reserve rights to alter, edit or delete part of the information which does not follow our listing policies.
HolidayRoot.com never participates in spamming and will not allow someone to do so through our website. Any unauthorized use of information by the third party will subject to copyright law violations and will subject to criminal prosecution.
Holiday Rental Inquiries
It is the goal of HolidayRoot.com to reduce the volume of SPAM delivered via the Holiday Rental Information and Availability Request (Inquiry) form. To that end, inquiries may be monitored and filtered by HolidayRoot.com prior to delivery to HolidayRoot.com holiday rental owners. Inquiries may be read by HolidayRoot.com staff members. Despite filtering efforts, it is possible that some SPAM inquiries will be delivered anyway.
Rental inquires are delivered via Internet email and are not to be considered private. Internet e-mail delivery is not 100% reliable and HolidayRoot.com cannot be held responsible for undelivered inquiries or for missed income as a result of undelivered inquiries. HolidayRoot.com, at its own discretion, may supply to potential renters the direct e-mail address of HolidayRoot.com advertisers for the purpose of making a rental inquiry.
HolidayRoot.com reserves the right to update or make changes to our main site at any time without notice.
By using the site and services, you agree to the terms and conditions of this disclaimer
"No Auto Renewal."
HolidayRoot does not have a feature where the customer can get charged automatically for the subscription without their consent.
Customer will be notified via call or email few days before the expiration of their susbcription and in order to renew the service, the payment procedure needs to be repeated by the customer.
HolidayRoot.com, is an online Vacation Rental service started in March 2014 and with an idea to always keep things simple for both, the Vacation Home Owners and the Renters by providing them a platform for direct contact. We are a Vacation Rentals by Owners company whose customers still have a complete control over their business and bookings.
HolidayRoot.com is one of the leading websites in the advertising business today. HolidayRoot.com not only deals with the Online travelers but focuses on the Ground Travelers as well. As per the recent studies of IATAN, about 35% of the global population still prefers going through a travel agency for their holidays and holiday homes. So, we make sure that you get exposure from Online and Ground market both.
We just do not deal with all the marketing of your business but we also make sure that Vacation Home Rentals linked with us, grow with us. As one of the sayings states, "Invest into a growing firm because it will do something extra ordinary which big names may not." Pressure of being the best kills the big companies and so, they work on just one policy i.e. Legacy. No more experiments, No more risks.
On the path of growing, HolidayRoot.com connects the travelers & the vacation rental owners from all around the world without any restriction in communication and gives the best holiday rental experience to make it memorable. There is No Service Fee for the renters which they usually have to pay on top of the rental cost with other platforms. You can select from cozy Vacation Rental Studios in New York, to stunning Vacation Rental Villas in Florida and breathtaking Vacation Rental Cabins in Tennessee. With HolidayRoot.com you can get any and every type of holiday rental.
When you a have spare accommodation, HolidayRoot.com welcomes you to become a part of this network and let your accommodation be someone's holiday home. Listing your Vacation Rentals on our network is real easy and allow Vacation Home Retnals Owners to make money with their additional space while allowing the renters to feel like a home away from their home.
This time we are here to break the legacy. No more compromises in choosing the companies you want to work with. All we need is your trust and it would be enough for us to provide you the best of our services in all the aspects. We love to share our story with you, not all the companies like to share this but if you give us your trust and background, why shouldn't we! :)
You can reach us anytime, anywhere through phone calls, emails or live chats. You would always find somebody from our team available 24*7 to assist you about any of our services. We have support available for you in every language you are comfortable in and in case we do not, we are always open to your valuable feedback. Please feel free to send us your feedback on [email protected] and on [email protected] for any queries or complaints about the company or any of our employees.
"We always leave a scope to become something better than we were yesterday."
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